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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ellen Massey

Ellen Massey

August 20, 2025

5  out of  5
rating by Ellen Massey
"We have had multiple policies with Merritt Massey State Farm for many years. Everyone there has always been very professional and very helpful. Any claim we have ever made has always been addressed immediately. A special thank you to David Kight who recently reviewed my policies with me and made suggestions and recommendations. I highly recommend Merrit Massey State Farm for all of your insurance needs."
We responded:
"Ellen, Thank you for your kind words. David is awesome! If you have friends or family that need a trusted advisor please refer them to David. Thanks again. Merritt Massey"
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Dee

August 19, 2025

5  out of  5
rating by Dee
"Amy is the best on helping with my new home insurance."
We responded:
"Dee, Thanks for giving Amy a 5 STAR REVIEW. She is awesome! If you have friends or family that need help with their insurance, please send them to see Amy. Merritt Massey Thanks for your business. Merritt Massey "
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Kimberley Taylor

August 18, 2025

5  out of  5
rating by Kimberley Taylor
"Merritt Massey State Farm (Leah White) has helped me from day one of me moving to Milledgeville Ga and my search for home and car insurance. She also was there for me when I had a car accident. She is very knowledge and customer friendly. For me when I have questions and call her it's like catching up with an old friend. Thanks Leah"
We responded:
"Kimberly, Leah is a great trusted advisor. If you have friends or family that need a trusted advisor, please refer them to Leah. Thanks for your business. Merritt Massey "
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Scott Couch

August 12, 2025

5  out of  5
rating by Scott Couch
"Merritt Massey State Farm is the best around and service which treats you like family. Would recommend Merritt and his team to anyone!"
We responded:
"Scott, Thanks for your kind words. We appreciate your business. If you have friends or family that need to be treated like family, please send them to see us. Thanks Merritt Massey"
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Kristin Brantley

August 8, 2025

5  out of  5
rating by Kristin Brantley
"Alan Carswell gave us the most amazing and smooth experience when we needed to bundle our homeowners and auto insurance! Highly recommend Merrit Massey State Farm and Alan Carswell for your insurance needs!"
We responded:
"Kristin, Thanks for your kind words. Alan is awesome! He is your trusted advisor. If you have friends or family that need a trusted advisor, please have them reach out to Alan. Thanks for your business. Merritt Massey "
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Ryan Brown

August 8, 2025

5  out of  5
rating by Ryan Brown
"⭐️⭐️⭐️⭐️⭐️ Alan Carswell made getting my home and car insurance easy and stress-free. He explained everything clearly, found me great coverage at a fair price, and was always quick to respond to my questions. You can tell he truly cares about his clients."
We responded:
"Ryan, Alan knows how to be a trusted advisor and educate clients so they can tailor their policy to their situation. Pay for only what you need.. If you have friends or family that need a trusted advisor, tell them to call Alan. Thanks for your business. Merritt Massey"
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Katrina Brown

August 1, 2025

5  out of  5
rating by Katrina Brown
"I am truly satisfied with the amazing customer service Alan provided me with! Alan explained everything thoroughly and found the cheapest quote. Thank you so much for the awesome customer service!"
We responded:
"Katrina, Alan is an asset to the agency. Please have your friends or family call Alan to be their trusted advisor. Thanks for your business. Merritt Massey"
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Perla R Trevino

July 21, 2025

5  out of  5
rating by Perla R Trevino
"It's my first time ever getting insurance and as soon as walked in I was helped. Best place to go to I was explained everything and they answered all my questions."
We responded:
"Perla, Welcome to our agency. When your policy is issued my team will give you a call to review your policy and look for more discounts. Thanks for your kind words. I appreciate your business. Merritt Massey"
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Tiffany D

July 18, 2025

5  out of  5
rating by Tiffany D
"They are the best. David Kight was awesome. He was so courteous and answered all of my questions. Couldn't ask for better service!!!"
We responded:
"Tiffany, David is Awesome! If you have friends or family that are looking for an agent that will give them great service and save them money, please refer them to David. Thanks for your business. Merritt Massey"
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landon white

July 16, 2025

5  out of  5
rating by landon white
"I had a great experience with Merritt Massey State Farm! I recently signed my first lease for an apartment and needed renters insurance. The process was quick and easy, and the people I spoke with were very kind."
We responded:
"Landon, Thanks for your kind words. I appreciate your business. Merritt Massey"
Profile photo of Chandy Love (ChandyTrue)

Chandy Love (ChandyTrue)

July 15, 2025

5  out of  5
rating by Chandy Love (ChandyTrue)
"Alan is absolutely phenomenal! From the moment I walked into Merritt Massey’s State Farm office, Alan made the experience seamless and stress-free. He’s incredibly knowledgeable, patient, and truly takes the time to understand your needs. Alan explained everything clearly and made sure I felt confident in my choices. His professionalism and friendly attitude made the whole process enjoyable. If you’re looking for someone who genuinely cares and goes the extra mile, ask for Alan—you won’t be disappointed!"
We responded:
"Chandy, Alan is a true asset. I'm sure you have family or friends that deserve the same care you received. Please send them to see Alan. He can be their trusted advisor too. Thanks for your business. Merritt Massey "
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Nicholas

July 12, 2025

5  out of  5
rating by Nicholas
"I’ve had an excellent experience working with Amy as my State Farm insurance agent. From the very beginning, she was professional, friendly, and incredibly knowledgeable. She took the time to explain all of my options clearly and helped me find the best coverage for my needs—whether it was auto, home, or life insurance. Thank u Amy! Highly recommend."
We responded:
"Nicholas, Thanks for your kind words about Amy. If you have friends or family that need a trusted advisor like Amy please refer them to Amy. State Farm auto insurance has had 2 rate reductions in the past 6 months that will save them money. Thanks for your Business. Merritt Massey "
Profile photo of Skyler Herson

Skyler Herson

July 11, 2025

5  out of  5
rating by Skyler Herson
"Leah and Merritt went above and beyond to work with us on bundling all of our policies together. Very responsive and patient throughout the entire process and answering our questions. Would definitely recommend to anyone in the Milledgeville area!"
We responded:
"Skyler, Thanks for your kind words. Welcome to the neighborhood. Trash pick-up is Friday morning. Yard waste is picked up Monday morning. Thanks for the 5 Star Google review. We appreciate your business. Call on us if we can be of service. If you have friends or relatives that need a trusted advisor or to just save money on their insurance, tell them to reach out to us. Thanks Merritt Massey"
Profile photo of Lorraine Terrell

Lorraine Terrell

July 11, 2025

5  out of  5
rating by Lorraine Terrell
"Great customer service and knowledgeable regarding services given by Leah White. I have been with State Farm for years and has always had great assistance with problem solving and helping to assist. Thanks Leah for all the good information."
We responded:
"Lorraine, Thank you for the kind words about Leah. She is definitely an asset to our agency. If you have friends or family that need a trusted advisor like Leah please ask them to call the office and ask for her. Thanks for your business. Merritt Massey "
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Justin Cullens

July 11, 2025

5  out of  5
rating by Justin Cullens
"Alan over there at Merritt Massey went above and beyond for me and is a great addition to the team over there."
We responded:
"Justin, Thanks for your kind words about Alan. Alan does go above and beyond. Tell your family and friends if they need an insurance agent or a trusted advisor that will go above and beyond to call the office and ask for Alan. Thanks for your business. Merritt Massey "
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JoAnn Smith

July 7, 2025

5  out of  5
rating by JoAnn Smith
"I was so pleased with my visit today at Merritt Massey State Farm Agency. I was wanting to get quotes on my car and home owners insurance. My car insurance cost had doubled since last year! I was helped by Amy Burgamy. She was able to help me evaluate my existing policies and show me where I could get better rates and better coverage with State Farm. She was extremely knowledgeable , pleasant and accommodating. I signed up right away and am pleased to be a State Farm customer. I will be recommending her and the agency to my friends and family. Thank you so much for being so kind, supportive and helpful."
We responded:
"JoAnn, Thanks for your time to write this 5 Star Review. We appreciate your business and trust in us. Merritt Massey"
Profile photo of Bonnie Robinson

Bonnie Robinson

July 7, 2025

5  out of  5
rating by Bonnie Robinson
"Leah did an outstanding job with assisting me with drive safe & save,State Farm app ,quoted me insurance on a vehicle also went over and beyond to ensure that I shouldn’t have any other issues !! Thank you Leah for your Professionalism!!"
We responded:
"Bonnie, Thanks for your kind words about Leah. Thanks for your business. Merritt Massey"
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Chris

July 2, 2025

5  out of  5
rating by Chris
"Best office around. Merritt and his team look out for their customers. Spoke with Alan and he did an excellent job answering my questions."
We responded:
"Chris, Thanks for your 5-star review. Tell your friends and neighbors. Merritt Massey"
Profile photo of Alvin McCoy

Alvin McCoy

July 2, 2025

5  out of  5
rating by Alvin McCoy
"I was ineligible sadly but Alan Michael did everything to make sure I understood the process and provided excellent service regardless of my approval. Even said he marked his calendar for when we can retry. 5 stars."
We responded:
"Alvin, Keep us in mind for the future. Thanks for your 5 star review. Merritt Masssey"
Profile photo of Audrey Smith

Audrey Smith

July 2, 2025

5  out of  5
rating by Audrey Smith
"Love Merritt, Jan and Amy!!! Amy helped me save so much on my car Insurance by bundling with my house and ring policy!! Awesome people to deal with and have used them for the last 26 years!!"
We responded:
"Audrey, We love you too! Thanks for the 5 Star Google review. We appreciate your kind words and your business. Merritt Massey"
Profile photo of Mihai Mowrey

Mihai Mowrey

July 1, 2025

5  out of  5
rating by Mihai Mowrey
"Got me all sorted out and a great deal as well. Thanks Alan!"
We responded:
"Mihai, Thank you for your business. If you have any friends or family that need the same service Alan provided ask them to call Alan. If Alan can give them a quote he will send you a $20 gift card. Merritt Massey"
Profile photo of Imsw Dede

Imsw Dede

June 12, 2025

5  out of  5
rating by Imsw Dede
"Great service! Mr. David Knight help me through all the process. I’ve got my car insurance and my life insurance in a good price. Thank you, sir 😁"
We responded:
"Imsw, Thanks for your business. David is an asset to my clients because he is so helpful and patient. He educates the client and looks for discounts. He is their trusted advisor. Merritt Massey "
Profile photo of Heather Hall

Heather Hall

June 11, 2025

5  out of  5
rating by Heather Hall
"Great experience getting my home and auto insurance set up! Great rates and fast customer service!"
We responded:
"Heather, Thanks for your business and kind words. We want to be your trusted advisor. Please call on us if you have any questions or where we can be of service. Merritt Massey"
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john crispino

June 11, 2025

5  out of  5
rating by john crispino
"Leah White was outstanding! She worked diligently on my situation which was a little difficult to do because of the things I needed done. She explained everything in detail and was incredible! Other agents should take note and learn from her how to treat people! People like Leah are rare these days and I was overjoyed with the way she handled everything! My thanks to State Farm for bringing her into the company. She is a great roll model for others to follow!"
We responded:
"John, You are absolutely correct in that Michael is a great roll model for others to follow. Merritt Massey"
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Phillip Adams

April 24, 2025

5  out of  5
rating by Phillip Adams
"I had several meetings with Merritt and his staff to look at all my insurance needs and to put together policies that best fit my budget and needs. The staff has been so very friendly and helpful. I have already recommended them to several friends and co-workers. I look forward to a great relationship going forward."
We responded:
"Phil, Thanks for your business. David told me how much you saved on your insurance premiums. Congratulations! Merritt Massey"